Terms of Service

OVERVIEW

Welcome to NurtSip! NurtSip is a brand operated by JAMEELA GROUP LLC, a company registered in the United States. The terms "we", "us" and "our" refer to NurtSip and its operating company, JAMEELA GROUP LLC.

NurtSip operates this store and website, including all related information, content, features, tools, products and services, to provide you with a curated shopping experience (the "Services"). NurtSip is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when using our Services.

Please read these Terms carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.

By accessing or using our Services, you agree to these Terms of Service and our Privacy Policy, available through the Privacy Policy link on our website. If you do not agree, you should not use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you represent that you are at least the age of majority in your place of residence or are using the Services with the consent and supervision of a parent or legal guardian.

You may be asked to provide information such as your email address, billing details, payment information and shipping address. You agree to provide accurate, current and complete information.

You are responsible for maintaining the confidentiality of your account credentials and for activity occurring under your account. You may not transfer, sell or assign your account to another person.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to represent our products accurately, including their descriptions, features, colours and appearance. However, colours and appearance may vary slightly depending on your device and display settings.

Product information, availability and specifications may be updated from time to time.

We reserve the right to discontinue products or limit quantities where reasonably necessary.

For baby-feeding products, please read and follow the instructions, warnings and age recommendations supplied with the product. Adult supervision and appropriate cleaning and maintenance are important for safe use.

Nothing in this section limits any rights you may have under applicable consumer protection laws.

SECTION 3 - ORDERS

When you place an order, you submit an offer to purchase the selected products.

Your order is accepted when we confirm acceptance. We reserve the right to decline or cancel an order where reasonably necessary, including in cases of suspected fraud, payment failure, product unavailability or an obvious pricing error.

If we cancel an order after payment has been collected, we will arrange a refund of the amount paid for the cancelled items.

Please review your order carefully before submitting it. Cancellation requests are subject to our published cancellation rules and the processing status of your order.

Returns and refunds are governed by our Return & Refund Policy, available through the relevant policy link on our website, together with your applicable statutory consumer rights.

Products purchased from NurtSip are intended for personal or household use unless otherwise agreed.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions may change without notice. The price applicable to your purchase is the price confirmed at checkout when your order is placed.

Shipping charges and applicable taxes will be displayed at checkout where collected by us. Any additional customs duties, import taxes or border charges will be handled as disclosed during the purchasing process and in accordance with applicable law.

We may offer promotions subject to additional terms. Where promotion-specific terms apply, they will be communicated with the offer.

You agree to provide accurate payment and billing information and confirm that you are authorised to use your selected payment method.

If a payment cannot be authorised or completed, we may be unable to process the order.

SECTION 5 - SHIPPING AND DELIVERY

Delivery estimates are provided on our website or at checkout. Unless expressly stated otherwise, estimated delivery dates are not guaranteed.

We aim to process and deliver orders within the communicated timeframes. Delays may occasionally occur because of carrier operations, customs processing or circumstances outside our reasonable control.

If your order is delayed, missing or damaged during transit, please contact us at NurtSip@gmail.com so we can investigate and assist.

Where we arrange delivery, we remain responsible for fulfilling our delivery obligations in accordance with applicable consumer protection laws.

Nothing in these Terms limits your statutory rights relating to delayed, missing, damaged or undelivered goods.

Further information is available in our Shipping Policy.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including our website design, branding, text, photographs, graphics, product information, videos and other content, are owned by or licensed to NurtSip, JAMEELA GROUP LLC or their respective licensors.

These materials are protected by applicable intellectual property laws.

You may access and use our Services for personal, lawful and non-commercial purposes.

You may not reproduce, distribute, modify, republish or commercially exploit our content without prior written permission, except where permitted by law.

NurtSip names, logos, designs and branding may not be used without appropriate authorisation. All third-party trademarks remain the property of their respective owners.

SECTION 7 - OPTIONAL TOOLS

Our Services may provide access to tools, applications or features operated by third parties.

These services may be subject to their own terms and privacy policies. We encourage you to review those terms before using them.

We do not control the operation or availability of independent third-party services.

Any limitations of responsibility under this section apply only to the extent permitted by law and do not affect your statutory rights.

We may introduce additional features or services in the future. Unless otherwise stated, these Terms will also apply to those features.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties.

We do not control independent third-party websites and are not responsible for their content, accuracy or privacy practices.

You should review the applicable terms and policies before using third-party services or making purchases through them.

Nothing in this section excludes responsibility that cannot lawfully be excluded.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

NurtSip is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with NurtSip. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and NurtSip, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with NurtSip.

SECTION 10 - PRIVACY POLICY

Personal information collected through our Services is handled in accordance with our Privacy Policy, available through the Privacy Policy link on our website.

Because our store is powered by Shopify, Shopify may collect and process certain information relating to your access to and use of the Services.

Your information may also be processed by service providers involved in payment processing, order fulfilment, shipping, customer support and website operations.

For further details about the collection, use, disclosure and protection of personal information, please review our Privacy Policy and Shopify's applicable privacy information.

SECTION 11 - FEEDBACK

If you voluntarily submit reviews, suggestions, photographs, comments or other feedback to NurtSip, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce and display that feedback in connection with operating, improving and promoting our Services.

This licence applies only to content you have the right to share and does not transfer ownership of your feedback to us.

You agree not to submit content that is unlawful, misleading, defamatory, abusive, infringing or otherwise harmful.

We may moderate or remove feedback that violates these Terms or applicable law.

Any use of personal information contained in feedback remains subject to our Privacy Policy and applicable privacy laws.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, our website may contain errors or omissions relating to product descriptions, pricing, promotions, availability or shipping information.

We may correct inaccurate information and update website content.

If an error materially affects an order you have placed, we will contact you where appropriate and explain the available options.

Any cancellation or refund arising from such an error will be handled in accordance with applicable law.

SECTION 13 - PROHIBITED USES

You agree to use our Services only for lawful purposes.

You must not use our website to:

• Violate applicable laws or the rights of another person.

• Submit fraudulent, misleading or inaccurate information.

• Infringe intellectual property rights.

• Harass, threaten, abuse or impersonate another person.

• Distribute malware, viruses, spam or other harmful content.

• Attempt to gain unauthorised access to our systems or accounts.

• Interfere with website security, availability or normal operation.

• Collect personal information unlawfully.

• Use automated tools in a manner that disrupts our Services or circumvents reasonable security restrictions.

We may restrict or terminate access where reasonably necessary to address violations of these Terms, subject to applicable law.

SECTION 14 - AGENTS

14.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using persons device, without direct supervision.

14.2 No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 14.4 below. In addition, no Agent may access, use, or interact with Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.

14.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.

14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the request's user agent string: "Agent/[agent name]"; (ii) not conceal or obfuscate that any access, use, or interactions are from an Agent, such as (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from humans, (iii) respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer, (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

SECTION 15 - TERMINATION

We may suspend or terminate access to our Services where reasonably necessary, including in response to a material breach of these Terms, unlawful activity or security concerns.

Termination does not affect rights or obligations that arose before termination.

Provisions that by their nature should survive termination, including intellectual property, permitted limitations of liability and dispute-related provisions, will continue to apply.

SECTION 16 - DISCLAIMER OF WARRANTIES

We aim to provide accurate website information and reliable Services.

However, we cannot guarantee that the website will always operate without interruption, technical errors or temporary unavailability.

To the extent permitted by applicable law, our website and digital Services are provided on an "as available" basis.

This disclaimer does not exclude or limit any express product warranties or statutory consumer guarantees.

In particular, nothing in these Terms excludes rights relating to acceptable product quality, safety, fitness for purpose, conformity with description or remedies for defective goods where those rights apply.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, NurtSip, JAMEELA GROUP LLC and their respective service providers will not be liable for indirect or consequential losses arising from use of the website where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, personal injury caused by negligence, or any other liability that cannot legally be excluded or limited.

Nothing in these Terms limits your rights to remedies available under applicable consumer protection laws.

SECTION 18 - INDEMNIFICATION

To the extent permitted by law, you agree to indemnify NurtSip and JAMEELA GROUP LLC against third-party claims, losses and reasonable expenses arising directly from your unlawful use of the Services or material breach of these Terms.

This obligation does not apply to the extent a claim arises from our own negligence, misconduct or breach of applicable law.

We will provide reasonable notice of relevant claims and an opportunity to cooperate in their resolution where appropriate.

SECTION 19 - SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be limited or severed to the extent necessary.

The remaining provisions will continue in effect to the extent permitted by law.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to enforce a provision of these Terms does not constitute a waiver of our right to enforce it later.

These Terms, together with the policies expressly incorporated by reference, constitute the agreement governing your use of our Services, subject to applicable law.

Nothing in this section excludes rights arising from representations or obligations that cannot lawfully be excluded.

SECTION 21 - ASSIGNMENT

You may not transfer your rights or obligations under these Terms without our prior written consent, except where permitted by law.

We may assign our rights and obligations in connection with a legitimate business transfer or reorganisation, subject to applicable law and without reducing your statutory consumer rights.

SECTION 22 - GOVERNING LAW

These Terms are governed by the applicable laws of the United States and the state in which JAMEELA GROUP LLC is registered, subject to mandatory consumer protection laws that apply to customers in their place of residence.

Nothing in this section prevents a consumer from exercising rights or accessing remedies that cannot lawfully be excluded under applicable local law.

SECTION 23 - HEADINGS

The headings used in these Terms are included for convenience only and do not affect their interpretation.

SECTION 24 - CHANGES TO TERMS OF SERVICE

We may update these Terms from time to time to reflect changes in our business, Services or applicable legal requirements.

The current version will be available on this page.

Where required by law, we will provide notice of material changes.

Changes will not retrospectively remove rights or remedies relating to purchases already made.

Your continued use of the Services after updated Terms take effect constitutes acceptance of those changes to the extent permitted by law.

SECTION 25 - CONTACT INFORMATION

For questions about these Terms of Service, please contact us:

Trading name: NurtSip
Operated by: JAMEELA GROUP LLC
Country of registration: United States
Customer support: NurtSip@gmail.com

For questions about orders, shipping, returns or refunds, please use the same email address.