Shipping policy
Shipping Policy
At NurtSip, we want your order to reach you safely and smoothly. Here's everything you need to know about shipping and delivery.
Order Processing
Once your order is placed, you'll receive an order confirmation email.
We'll prepare your order for shipment and send you a shipping confirmation with tracking information once it's on its way.
Shipping Times
Estimated delivery times are displayed on our website or at checkout, where available.
Delivery times may vary depending on your location, carrier operations, customs processing, and other circumstances.
If your order is taking longer than expected, please contact us. We'll be happy to help.
Shipping Costs
Shipping costs, including any applicable free shipping offers, are displayed at checkout before you complete your purchase.
Order Tracking
Once your order ships, we'll email you the available tracking information.
Please allow some time for the carrier to update the tracking status after dispatch.
Customs and Import Charges
For international orders, customs duties, import taxes, or other local charges may apply.
Any charges not collected at checkout may be payable upon import, subject to applicable laws and the information provided during checkout.
Incorrect Shipping Information
Please double-check your shipping address before placing your order.
If you notice an error, contact us as soon as possible at NurtSip@gmail.com. We'll do our best to help before your order is dispatched.
Delayed, Lost, or Damaged Orders
If your package is delayed, lost, or arrives damaged, please contact us with your order number.
We'll investigate the issue with the shipping carrier and help arrange an appropriate resolution.
Nothing in this policy limits your rights under applicable consumer protection laws.
Contact Us
Have a question about your delivery? We're here to help.
Email: NurtSip@gmail.com
NurtSip — Operated by JAMEELA GROUP LLC